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Privacy Statement

Overview
Valley Propane is committed to respecting the privacy of our users. We strive to provide a safe, secure user experience. By using the Valley Propane Web Site, you consent to the policies and practices described in this Statement.

Your data will be stored and processed in whole or in part in the United States. If you access the Valley Propane Web Site outside the United States, your usage of the Site constitutes consent to the transfer of your data out of your country and to the United States.

Collection and Retention of Information
In general, you can visit this Web Site without telling us who you are or revealing any personal information about yourself. We may gather certain information about your use of our Site, such as what areas you visit. Moreover, there is information about your computer hardware and software that is or may be collected by Valley Propane. 

This information can include without limitation your IP address, browser type, domain names, access times and referring Web Site addresses. Use of Information by Valley Propane We use the information we gather on the Valley Propane Web Site, for the purpose of operating and improving the Valley Propane Web Site, fostering a positive user experience, and delivering the products and services that we offer.

We may also use the information we gather to inform you of other products or services available from Valley Propane or its affiliated companies or to contact you about your opinion of current products and services or potential new products and services that may be offered.

We may use your contact information in order to send you e-mail or other communications regarding updates at the Valley Propane Site, such as new Valley Propane products or services which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you.

Disclosure of Information to Others
We do not disclose to third parties your information, except as follows:
We may disclose such information to third parties if you consent to such disclosure.

We may disclose such information to companies and individuals used to deliver Valley Propane services and products. Examples may include processing credit card payments, and providing customer services. These companies and individuals will have access to your personal information as necessary to perform their functions.

We may disclose such information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of Valley Propane or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

Use of Cookies Valley Propane may use "cookies" to help personalize and maximize your online experience and time online. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a Web server in the domain that issued the cookie to you.

You may have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer. Alternatively, you may be able to modify your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder performance and negatively impact your experience on the Valley Propane Web Site.

Security Valley Propane has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

When you place an order online at Valley Propane, your credit card information is protected through the use of encryption, such as the Secure Socket Layer ("SSL") protocol. SSL makes it difficult for your credit card information to be intercepted or stolen while being transmitted.

Changes to Privacy Statement
If we decide to change our Privacy Statement, we will post those changes here so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.